MS-740 Certification Sample Questions | Sure MS-740 Pass

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The exam covers topics such as troubleshooting audio and video issues, identifying and resolving user sign-in issues, resolving issues related to Teams meetings, and troubleshooting issues related to Teams clients. Candidates will need to have a strong understanding of Microsoft Teams and its related technologies, as well as experience in troubleshooting various issues related to Teams. Upon passing the exam, candidates will earn the Microsoft Certified: Teams Administrator Associate certification, which is a valuable certification for IT professionals who specialize in Teams troubleshooting and support.

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Microsoft Troubleshooting Microsoft Teams Sample Questions (Q59-Q64):

NEW QUESTION # 59
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?

A. Turn off the Conditional Access policy for UserA.
B. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
C. Disable and re-enable the SharePoint online license assigned to UserA.
D. Check permissions and sign in access for UserA's OneDrive account.

Answer: D

NEW QUESTION # 60
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
B. Replace the partner-hosted SBC with a self-deployed SBC.
C. Modify the FQDN in the SIP profile to match the SBC certificate.
D. Ensure that the SBC certificate is from a trusted Certificate Authority (CA).

Answer: C,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues

NEW QUESTION # 61
An organization has E5 licenses without audio conferencing.
When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Update the Teams desktop app to the latest version.
B. Deactivate and reactivate the user's Teams license.
C. Sign out of Teams and the sign back in to Teams.
D. Clear the Teams app local cache and the Windows credentials cache.

Answer: A,C,D

NEW QUESTION # 62
You need to configure the Microsoft Teams environment for guest users.
Which actions are required? To answer, drag the appropriate required options to the correct actions. Each required option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/delegate-invitations
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/allow-deny-list

NEW QUESTION # 63
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to troubleshoot the issue.
Solution: Determine which calling policies are assigned to the user.
Does the solution meet the goal?

A. Yes
B. No

Answer: A

Explanation:
https://learn.microsoft.com/en-us/MicrosoftTeams/teams-calling-policy

NEW QUESTION # 64
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